Annual & Ongoing Review Process

General RC/SSF operating principles should be evaluated on an ongoing basis to help ensure the following general RC/SSF facility best practices are applied. Again, the policies will be helpful in this evaluation and can be found here for recharge centers or here for specialized service centers. These include: The costs of providing service are allowable, allocable​, consistently applied […]

Manage Billing and Receivables

Billings Billings to customers should be done in a timely and regular manner after services/products have been provided. See examples and templates of complete and abbreviated internal IDs, internal back- up invoices, and external invoices. Washington University standard accounting policies and procedures should be followed. Internal Customers Services/products provided to internal (Washington University) customer billed via […]

Set Up an Account

As documented in the Washington University Recharge Centers Policy document, “All recharge centers will establish separate operating accounts to record revenues and expenses related to the products/services provided.” A new AIS fund should be requested from the applicable schools Finance Office for each RC/SSF. AIS Account Set Up Fund Type Establish a LC 11/12 account type […]

Provide Services to External (Non-WashU) Customers

If services/products will be provided to external (non-Washington University) customers, it is important that you understand and consider all of the issues described below. External customers are individuals, groups, or organizations that are not part of the Washington University community and typically purchase services/products for reasons of convenience or uniqueness of the products/services offered. Some […]

Develop Charge Methodologies and Subsidies

It is imperative that a cost analysis is completed in order to know what it really costs to do business. An annual cost analysis determines the actual cost of providing services/products. Users are then charged for actual usage based on the rate schedule of these costs. There are defined situations when an RC/SSF may offer […]

Calculate Rates

It is necessary to follow these policies and procedures no matter how infrequent services occur. Operating Costs = direct labor costs + direct supply & other non-labor costs + portion of RC/SSF administrative personnel costs (subject to appropriate review and approval) Once you have identified all of your cost elements, the rate calculation is a simple fraction: […]

Identify the Cost Elements Related to Service/Product

The first step to developing rates for products/services is to identify the various cost elements. Measurable Units Recharge centers must bill users for actual usage; therefore a measurable unit must be identified. The unit must be something that can be measured, quantified and tracked in a reasonably accurate manner. In some cases, a recharge center may […]